PRIVACY POLICY

This privacy policy explains how Ludi Markets collects, uses, stores, and protects user information.

This Privacy Policy explains how Ludi Markets collects, uses, stores, and protects personal information collected through its website, mobile applications, trading platforms, account opening forms, and customer support channels.

Information We Collect

Ludi Markets collects user information during website visits, account applications, platform usage, and support processes.

The information collected includes:

  • Name and surname
  • Email address
  • Phone number
  • Country and address information
  • Identity and account verification documents
  • Account application information
  • IP address, device information, browser information, and login records.

How We Use Information

Ludi Markets uses collected information for the following purposes:

  • To create and manage user accounts
  • To verify user identity
  • To provide access to Ludi Markets platforms and services
  • To process financial account transactions
  • To provide customer support
  • To protect account and platform security
  • To keep operational, accounting, and compliance records

Cookies

The Ludi Markets website uses cookies to operate the website, improve user experience, remember preferences, analyze website performance, and support security.

Users can manage cookie settings through their browser.

Data Sharing

Ludi Markets shares personal information only with parties required for service operation.

These parties include:

  • Hosting providers
  • Payment and banking service providers
  • Identity verification and compliance service providers
  • Customer support and communication service providers
  • Public authorities and regulators when legally required.

Data Storage

Ludi Markets stores personal information securely and applies technical and organizational measures to protect user data.

These measures include access controls and authorization procedures, secure storage, encrypted communication, and system monitoring.

Users are responsible for keeping their account login information confidential.

Contact

For privacy related questions and requests, you can contact us from operations@ldfx.net mail address 24/7.